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816 Alua St. Wailuku, HI 96793

March 13, 2019


The health of your air conditioning system determines the quality of your home life. One of the essential features of keeping your AC healthy is a maintenance, which people do themselves but not adequately. The other problem is letting shady technicians do maintenance. I can no longer count the number of times I have seen damaged units due to substandard maintenance. Keeping your air conditioner in top shape means choosing a Maui AC company that delivers.

Nonetheless, I totally understand that choosing the right contractor is easier said than done. We’ve seen homeowners who have gone cynical after being tricked by unscrupulous people masquerading as trustworthy AC contractors. However, you don’t have to be confused.

Ask the people you trust.
When choosing a Maui AC company, it’s easy to just google air conditioning companies in your town and see which ones appear on the results page. What’s challenging is finding a company that does what it says. You can read reviews about that company, but take note that some companies employ underhanded marketing tactics that include hiring people to write good reviews about them. It looks like the most dependable people are the ones you know and trust, your family or friends.

Check out for customer complaints.
Narrowing down your search involves skipping companies with a lot of customer complaints with the Better Business Bureau. All companies do get customer complaints. We can’t please everyone, but some companies are notorious for dissatisfying their clients.

Make sure you are choosing a Maui AC company that can serve you wherever you are on Maui.
Some companies say they serve the entire island, but they are unavailable in certain places. Others do serve Maui, but you have to wait for days before they can attend to you. We at Pacific Air Conditioning understand that AC emergencies on Maui come at unfavorable times. If your AC breaks down at night, on a holiday, or on a blazing summer day, you and your family most probably will not wait until the next day for a repair. You should be choosing a Maui AC company that’s available 24/7, especially if you need a repair job at a dire moment.

Choose AC contractors with industry affiliations.
There are a number of organizations that provide training to AC technicians or contractors in Hawaii. The ACCA (Air Conditioning Contractors of America) and the ASHRAE (American Society of Heating, Refrigeration, and Air Conditioning Engineers) have been around to uphold standards and give the latest AC technology training. If your AC contractor is affiliated with these organizations, you’re in good hands.

Look for license and insurance.
Legitimate HVAC contractors don’t mind showing you documents that prove they do what they say they do. It’s easier to trust a cunning repair guy who knocks on your door and offers to repair your broken AC. You can’t go after him when your unit breaks down again after a day, though. An HVAC license signifies that the professional has passed through competency and compliance requirements.

Insurance companies require companies to have a license and speaking of insurance, you’re better off choosing a Maui AC company that is insured on Maui. Their insurance covers a number of things, including liabilities and damages incurred at work. So you won’t have to worry if they get injured while cleaning your ducts in the attic.

Pacific Air Conditioning in Wailuku, Hawaii, has been providing AC repair and installation on Maui for more than 10 years. Call us at 808-244-0161 for inquiries.







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